General enquiries and appointments: 0421 014 588.
Room bookings and room hire: 0410 699 065. Practitioners asking about renting a treatment room should use this one — it goes to the person who actually manages the rooms, which saves a round of being passed along.
Email reception@healththerapiesclinics.au for anything that is easier written down.
Lane Cove, on the Lower North Shore: 141 Longueville Road and 2 Austin Street. Check which address your appointment is at when you book — they are a short walk apart but they are not the same building.
One business day for email. Voicemail usually the same day. If you are enquiring about a room, mentioning which days and hours you want makes the first reply useful instead of a request for more detail.
We do not give clinical advice by email or over the phone. Questions about whether something is appropriate for you belong in an appointment with the practitioner who will see you.
Longueville Road is the main street through Lane Cove village, so the usual options apply: buses along the road from the city and from Chatswood, and parking in the surrounding streets and the village car parks. Street parking is metered and timed in the middle of the day, which catches people out if they have booked an hour.
If stairs or access are a consideration, ask when you book which of the two buildings suits you — it is a better question before the appointment than on the doorstep.
Several practitioners work from these rooms, and they are not all the same profession. If you want to know who you are booked with and what they are registered for, ask: it is a fair question and the answer should come straight back.
Nobody is here overnight and we are not an emergency service. For an emergency call 000. For urgent advice at any hour, healthdirect on 1800 022 222.
